We often forget to give praise and positive feedback to the people and businesses we deal with each day. Say Thanks and let them know you appreciate the good service received. Put a smile on a hardworking persons face so that they know they’ve contributed positively to their community.
Balanced Feedback
We’ve all seen a review page for a local business with just a single review that is one star and complaining. For a business that could be serving hundreds of customers a day that is completely at odds with the happiness they create.
Let’s shift the balance of reviews so that the number of happy customers saying thanks properly counterbalances the occasionally fussy or displeased customer complaint.
Online Ratings
Many businesses depend on their online presence to get new clients. Typically though the reviews and ratings are not high on the priority list of the business owner or staff.
Have you ever considered online ratings and reviews in making a purchase decision? Even if not consciously part of your consideration of provider it’s likely that your click may have been biased toward businesses that had stars next to their listing in Google.
Thoughtful Compliments
Take a moment to say more than just thanks. Add some truthful insight to your review to make it more informative and believable. Here are a few aspects of your experience that you could share:
What was it that really delighted you about the purchase process?
Was there a reason you selected one business over another?
Did a member of their staff give you especially good advice?
Are there benefits you enjoy when dealing with the business?
How did the team resolve your problems or concerns?
Review a Business
- Go go the Businesses page.
- Select a business you have positive feedback for.
- Leave an honest, helpful, positive review.
You can review the same business on multiple sites if you really want to show how much you appreciate the great service and advice you received.
Head to the businesses listing and choose a local business to review now…